High-Rise Fire Safety Tips

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More and more people are living in high-rise condominiums and apartment buildings, where having home insurance is important for so many reasons, not the least of which is fire. Home insurance can assist in replacing possessions that are lost or damaged in a fire, but nothing can replace a life. Knowing what to do in a high-rise fire is crucial. Take the time to learn high-rise fire safety procedures and practice fire drills with your family so that you are all well prepared if the need arises.

If the fire is in your unit:

  • Calmly leave the unit, close the door behind you, and take your keys.
  • Be sure to activate the nearest fire alarm, they are always located near exits.
  • Leave the building by the stairwell. Never use an elevator during a fire.

If the building's fire alarm sounds:

  • Before opening your door, feel the top, sides and handle. If they are hot or warm, do not open the door.
  • If the door is cool, open it slightly and check the hallway. If you see smoke, do not leave your unit.
  • If the hallway is clear of smoke, take your keys and leave your unit. Close the door behind you and exit by a stairwell. Never use an elevator during a fire.

If the stairwells and exits are blocked by smoke or fire:

  • Stay in your unit and leave your door closed, but unlocked.
  • Keep the smoke out by sealing the door jam completely with duct tape and placing a wet towel against the bottom of the door.
  • Seal all air vents with paper and duct tape.
  • Phone 911 and tell them your address and unit number and that you are trapped by smoke.
  • Stay calm and wait for rescue.

If smoke is entering your unit:

  • Stay low, beneath the smoke.
  • Use wet facecloths or towels to filter breathing.
  • Phone 911 and tell them your address and unit number and that you (and anyone else in your unit) are trapped by smoke.
  • If you have a balcony, and there is no fire below, go out onto the balcony.
  • If you cannot go onto a balcony, open a window and stay by it.
  • Hang a towel or blanket out the window to show that you need help.
  • Stay calm and wait for rescue.

In any fire, you and your family are the most important things to save! Home insurance can take care of the rest. So, whether you rent or own, get a home insurance quote before anything bad happens. When you get a quote at pcinsurance.ca, up to 9 insurance companies are compared on your behalf. PC home insurance takes the time to look for the cost and coverage that suits you best. Visit pcinsurance.ca and find out how little it can cost for a lot of peace of mind.

How to make a claim

Call 1-877-251-8656 to speak with a Claims Advisor.

Renewing your policy

Call 1-877-251-8652 for information regarding policy renewal.

Buying a new policy

Call 1-866-660-9035 for information on obtaining a quote.

Need help?

Take a look at the top 5 FAQs:

  • Why should I have home insurance?

    Why should I have home insurance?

    While the government doesn't require you to purchase home insurance, your mortgage-holder probably will - at least enough to cover its share of ownership. There are various kinds of home insurance that cover general and specific kinds of damage to your home, and you should research your options carefully. You can also buy specialized insurance to cover a condominium, home business, or other kind of property or valuables found in your home.

    Home insurance also includes liability coverage for people who are hurt on your property.

  • Why should I buy tenant's insurance when I live in an apartment and don't have many contents or valuables?

    Why should I buy tenant's insurance when I live in an apartment and don't have many contents or valuables?

    Most people would be surprised at the value of their personal property if they were to add it up and have to replace it all immediately. Think about your furniture, clothing, electronic equipment-then try to put a price tag to it all. Also, if you've purchased items on credit and they are stolen or destroyed by fire, you could still have to make the payments.

    Tenants insurance also includes liability insurance for damage the tenants or their guests cause to the building, for injuries in the rented home, etc.

  • How can I earn PC® points?

    How can I earn PC® points?

    When you use your President's Choice Financial® MasterCard® to pay your PC home insurance premium, you'll get 20 PC points per dollar of your premium. If you use your President's Choice Financial bank card to pay your PC home insurance premium, you'll get 10 PC points per dollar of your premium.

  • What is a deductible?

    What is a deductible?

    A deductible is your share of the amount that needs to be paid to cover the repair or replacement of your covered property before your insurance pays the rest.

  • How are premiums calculated?

    How are premiums calculated?

    The building itself has a lot to do with how your home insurance premiums are set. Many things about your home are taken into consideration including:

    • Its age and size
    • Type of building (detached, semi, high rise, etc)
    • Type of construction (brick, stucco, wood, etc)
    • Type of heating system
    • How close it is to a fire hydrant or fire station
    • Where it is located

See all Home Insurance FAQs

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