Home Insurance Tips & Resources

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Here you'll find a wealth of information that's related to home insurance, including important tips, checklists and links to other websites of interest.

First Thing First: Take a Household Inventory

By taking an inventory of all your household belongings, you’ll be able to help your insurance company’s Claims Professional establish loss payments in the event of a claim. A household inventory will also confirm if you’re adequately covered. Here’s how to prepare your household inventory:

  • Create a separate list for each of these categories:
    • Furniture and appliances, listed room by room
    • Clothing, listed for each person
    • Jewelry, silverware and other valuable
    • Computer equipment and software
    • Books, tools, toys, bicycles, and other items
    • Credit cards, and who to notify if they are lost or stolen
  • List all items in your basement, garage and yard, too
  • Keep a copy of your inventory and the sales receipts for all major purchases in a separate location, like a safety deposit box
  • Update the lists as you purchase new items or dispose of old items
  • Review your inventory annually, preferably 30-60 days before your insurance renewal and advise us of significant changes
Home Fire Safety Checklist

Whether you live in a high-rise apartment/condo, detached home or basement apartment, it's important to be prepared in case of fire. Here's what you can do:

  • Install a smoke detector on each floor and check the batteries twice a year. For example, New Year's Day and Canada Day.
  • Keep a fire extinguisher near each exit, in the bedroom and in the kitchen.
  • If you live in a high-rise, have duct tape handy to seal the doorway from smoke.
  • Have your furnace inspected and cleaned every year.
  • Hold a fire drill, showing everyone how to stay low and exit from the dwelling.
  • Do not keep combustible materials, such as newspapers, after you have finished with them. Flammable liquids should be stored in a cool, ventilated place away from any source of heat.
  • Do not use electrical appliances with frayed cords and do not overload electrical wall sockets. Avoid running electric cords under rugs. Keep heaters away from curtains and other materials.
  • If you have a wood stove, have it inspected for clearances and acceptability.
  • If you have a fireplace, have the chimney cleaned regularly.
Home Security Checklist

The following checklist is designed to help you improve security in your home.

Around your house

Doors

  • Install a wide-angle peephole.
  • Entrance doors should have a solid core.
  • Doors should fit tightly into doorjambs, and strike plates must be secure.
  • If hinge pins are outside, they should be non-removable.
  • When closed, sliding doors need a metal bar to fill the inside track.
  • Locks on the inside of the door should be at least 40 inches from glass.
  • Use deadbolt locks that extend at least one inch into the strike plate.
  • Locks should be replaced after you take possession of your new home.

Windows

  • Double hung windows should be pinned.
  • Metal windows need a lock or metal bar in addition to a catch.
  • Basement windows should be plexiglass or have security bars.
  • Windows left open for ventilation should be secured.
  • Curtains or blinds should fully cover windows.
  • Air conditioners should be secured from the inside.

Exterior

  • Keep shrubs cut below window level.
  • Your house number should be easily visible from the street.
  • Make sure front and back doorways are well lit or spot lit.
  • Keep bicycles, lawn mowers, and other gear inside and out of sight.
  • Join your Neighbourhood Watch and Operation Identification if available in your community. Be sure to display the decals on your front and back doors.

Garage

  • Keep your garage door closed and locked when not in use.
  • Remove vehicle keys and lock vehicles in the garage.
  • Have a light inside the garage.

Around your apartment

  • Open the lobby door only for people you know. Unknown or suspicious persons should be reported to the building superintendent.
  • Use only your initials and last name to identify you on the lobby list.
  • When moving in, have the superintendent change the locks.
  • If you are out, arrange for deliveries to be received by the building superintendent or a neighbour.
  • Check the elevator before you enter it and stay near the control panel.
  • Do not go into laundry rooms alone.
  • Check your car before entering it.
  • Keep your car locked and remove any valuable portable items.
  • Do not store valuable items in an apartment locker.

Alarms

  • Alarms monitored 24 hours by a central alarm station service are recommended and may qualify for an insurance premium discount.
  • Alarms should protect the full perimeter of your residence.

While on vacation

  • Stop delivered items such as newspaper subscriptions.
  • Store valuables in a safety deposit box.
  • Use timers to automatically turn lights on and off.
  • Have a neighbour or friend pick up bills and mail.
  • Arrange to have snow shovelled and the grass cut.

Your personal security

  • Do not open the door until you confirm the person's identity.
  • If somebody asks to use your phone, have him or her wait outside with the door locked while you make the call for them.
  • Do not give out personal information to telephone solicitors.
  • If you arrive home and suspect a break-in, leave and call the police.
  • Never indicate that you're not home on your telephone answering machine.
  • If you lose your keys, change your locks.
Additional Resources

Here's a list of resources for varied information related to Canadian insurance. Please note, we♦ are not responsible for the privacy practices or the content of these websites. (The following all link to 3rd party sites)

Tools

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How to make a claim

Call 1-877-251-8656 to speak with a Claims Advisor.

Renewing your policy

Call 1-877-251-8652 for information regarding policy renewal.

Buying a new policy

Call 1-866-660-9035 for information on obtaining a quote.

Need help?

Take a look at the top 5 FAQs:

  • Why should I have home insurance?

    Why should I have home insurance?

    While the government doesn't require you to purchase home insurance, your mortgage-holder probably will - at least enough to cover its share of ownership. There are various kinds of home insurance that cover general and specific kinds of damage to your home, and you should research your options carefully. You can also buy specialized insurance to cover a condominium, home business, or other kind of property or valuables found in your home.

    Home insurance also includes liability coverage for people who are hurt on your property.

  • Why should I buy tenant's insurance when I live in an apartment and don't have many contents or valuables?

    Why should I buy tenant's insurance when I live in an apartment and don't have many contents or valuables?

    Most people would be surprised at the value of their personal property if they were to add it up and have to replace it all immediately. Think about your furniture, clothing, electronic equipment-then try to put a price tag to it all. Also, if you've purchased items on credit and they are stolen or destroyed by fire, you could still have to make the payments.

    Tenants insurance also includes liability insurance for damage the tenants or their guests cause to the building, for injuries in the rented home, etc.

  • How can I earn PC® points?

    How can I earn PC® points?

    When you use your President's Choice Financial® MasterCard® to pay your PC home insurance premium, you'll get 20 PC points per dollar of your premium. If you use your President's Choice Financial bank card to pay your PC home insurance premium, you'll get 10 PC points per dollar of your premium.

  • What is a deductible?

    What is a deductible?

    A deductible is your share of the amount that needs to be paid to cover the repair or replacement of your covered property before your insurance pays the rest.

  • How are premiums calculated?

    How are premiums calculated?

    The building itself has a lot to do with how your home insurance premiums are set. Many things about your home are taken into consideration including:

    • Its age and size
    • Type of building (detached, semi, high rise, etc)
    • Type of construction (brick, stucco, wood, etc)
    • Type of heating system
    • How close it is to a fire hydrant or fire station
    • Where it is located

See all Home Insurance FAQs

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